Frequently Asked Questions
1). Q: Is there any charge for estimates?
A: No. if you are in our service area, there is no charge for any new work estimates
2). Q: Is there a time window for service calls?
A: We give a 2 hour window for service appointments
3). Q: Will the technician let customers know when they are en route for a service call or project?
A: Yes. The technician will contact the customer approx. 30 mins prior to his/her arrival.
4). Q: Is there a charge for for troubleshooting or inspections?
A: yes. We charge our standard rate.
5). Q: Is there a minimum charge for a service call?
A: Yes. Minimum is our hourly rate then quarterly thereafter (after first hour)